Welcome To Tapanda – We keep the process simple and complete over 95% of our assessments within 24 hours *conditions apply

Streamline your repair and assessing processes

Optimize and simplify your repair and assessment workflows to reduce turnaround time, increase accuracy, and enhance overall efficiency.

Welcome to Tapanda!

Enhance operational efficiency by integrating seamless repair and assessment procedures, minimizing delays and improving service quality

Assessing and repairs are a crucial function for Insurer’s and Fleets. The handling of claims can cause errors and are time consuming. Our Customers engage us to identify correct costs, resolve claims faster and exceed their customers’ expectations.

The Tapanda difference

We keep the process simple and complete over 95% of our assessments within 24 hours *conditions apply

1 Hour

Acknowledge and triage within an hour of instruction.

3 Hours

Necessary contact is made and assessor is allocated within 3 hours

24 Hours

95% + of assessments are completed within 24 hours

Our capabilities

Why choose us?

We are unique and challenge the status quo of traditional models offered in the industry. Adaptability is at the core of all our solution offerings. We will work with understanding your Customer base, preferred customer experience and adjust to suit.

With extensive experience in managing motor assessing outcomes, repair cycle times and automotive services, we commit to delivering outcomes that service your requirements.

Core Team

Our Team

Our people are the core of Tapanda. We seek talent with specific expertise who are passionate and committed to our purpose. We have a flat structure to ensure visibility of Customer Experience at all touchpoints.

Assessing Philosophy

We will achieve a true cost of repairs, of the highest quality in a timely manner.

Assessing Expertise

We are industry experts. Our Assessors are trade qualified with all having owned, managed or worked in repair shops with extensive experience repairing all types of vehicles.

Assessing Experience

Experience with working and managing assessments for Australia’s largest Insurer’s, Fleet Management Organisations and Brokers

0 %

assessments Completed

of assessments are completed in 24 hours

0 %

Service

flexible service offerings

0 %

Tapanda engaged

min. savings when Tapanda engaged

0 +

Bespoke Services

It’s our timeliness and quality

Streamline your repair and assessing processes