Welcome to
Tapanda!
We provide bespoke solutions to the Insurance and Fleet sectors. We have extensive knowledge of claims, assessing cycles and the repair industry and we offer alternative models to those offered in the industry. About us
Streamline your repair
and assessing
processes
We can help you bring efficiency in your claim process. Save operational costs, time & resource bandwidth - we are proud to call ourselves experts in motor vehicle claims. It’s our quick turnaround time and quality that sets us apart. About us
Streamline your repair
and assessing
processes
We can help you bring efficiency in your claim process. Save operational costs, time & resource bandwidth - we are proud to call ourselves experts in motor vehicle claims. It’s our quick turnaround time and quality that sets us apart. About us

Assessing and repairs are a crucial function for Insurer’s and Fleets. The handling of claims can cause errors and are time consuming. Our Customers engage us to identify correct costs, resolve claims faster and exceed their customers’ expectations.

The Tapanda difference

We keep the process simple and complete over 95% of our assessments within 24 hours *conditions apply
1 Hour

Acknowledge and triage within an hour of instruction.

3 Hours

Necessary contact is made and assessor is allocated within 3 hours

24 Hours

95% + of assessments are completed within 24 hours

48 Hours

A completed detailed assessment report with supporting documentation will be submitted to you.

Our capabilities

Why choose us?

We are unique and challenge the status quo of traditional models offered in the industry. Adaptability is at the core of all our solution offerings. We will work with understanding your Customer base, preferred customer experience and adjust to suit.

With extensive experience in managing motor assessing outcomes, repair cycle times and automotive services, we commit to delivering outcomes that service your requirements.

Our Team

Our people are the core of Tapanda. We seek talent with specific expertise who are passionate and committed to our purpose. We have a flat structure to ensure visibility of Customer Experience at all touchpoints.
Assessing Philosophy
We will achieve a true cost of repairs, of the highest quality in a timely manner.
Assessing Expertise

We are industry experts. Our Assessors are trade qualified with all having owned, managed or worked in repair shops with extensive experience repairing all types of vehicles.

Assessing Experience
Experience with working and managing assessments for Australia’s largest Insurer’s, Fleet Management Organisations and Brokers. From insureds, third parties, rentals, novated lease and self-insured customers, we have experience assessing everything from a bicycle to a harvester!

Contact Us

    Tapanda represents completeness. We help by managing one or all pain points, enabling you to support your business and customer.

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