About us

Who is Tapanda?

In simple terms, we are a service provider providing bespoke solutions to the Insurance and Fleet sectors. We have extensive knowledge of claims, assessing cycles and the repair industry and we offer alternative models to those offered in the industry.

It’s our timeliness and quality that sets us apart.

95%

of assessments are completed in 24 hours

100%

flexible service offerings

25%

min. savings when Tapanda engaged

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Services

Assessing Expertise

We are industry experts. Our Assessors are trade qualified and have all owned, managed or worked in repair shops with extensive experience repairing all types of vehicles. We will achieve a true cost of repairs, of the highest quality in a timely manner.

Tax Consultancy

This is one of many areas of professional services where our firm is well ahead of the competition.

Audit & assurance

People are only as good as the tools they possess. So, to consistently deliver high-quality auditing services.

Value Added Tax

We are providing and dealing with all sorts of legal and professional services and matters to operate.

Accounting Services

Our professionals provide a range of accounting and assurance services of the highest standards.

Tax Outsourcing

Unlike our competitors we have in house qualified lawyers and accountants who can help you.

Amazing Strategy

Operates an atmosphere that promote creative approach for clients needs.
Funfact

Our Promise

We will add unique value to your customer experience whilst controlling cost, quality and timeliness at every touchpoint.

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Team members
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Winning Awards
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Client’s Feedback
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Completed Works

Tapanda Bits & Pieces

TECHNOLOGY

Bespoke means flexibility. Tapanda uses service specific and relevant world leading technology depending on your needs and service requirement. As the Customer, you will have full visibility and status of each checkpoint.

QUALITY & AUDIT

Our processes are robust with scheduled touchpoints throughout the assessment cycle

SERVICE

We own it from the beginning. Our operational model focuses on reducing touch points throughout the process, with an underlining motto of ‘getting it right the first time’.

Our Success

We have established numerous programs over the years that add genuine value and provide significant savings.
All our Clients have expanded their services to us after our initial engagement. We deliver and they trust us.

Adapt

We listen to your needs and become an extension of your business.

Add Value

All our solutions will make a difference, realised in the form of service, true cost, quality and timeliness.

Make it happen

We make it happen for us and more importantly you, our Customer.

Our Team

Our People are the core of Tapanda. We seek talent with specific expertise who are passionate and committed to our purpose. We have a flat structure to ensure visibility of Customer Experience at all touchpoints.

Assessing Philosophy

We will achieve a true cost of repairs, of the highest quality in a timely manner.

Assessing Expertise

We are industry experts. Our Assessors are trade qualified with all having owned, managed or worked in repair shops with extensive experience repairing all types of vehicles. We will achieve a true cost of repairs, of the highest quality in a timely manner.

Assessing Experience

Experience with working and managing assessments for Australia’s largest Insurer’s, Fleet Management Organisations and Brokers. From insureds, third parties, rentals, novated lease and self-insured customers, we have experience assessing everything from a bicycle to a harvester!

Contact Us

    Tapanda represents completeness. We help by managing one or all pain points, enabling you to support your business and customer.

    hello@tapanda.com.au
    1800 827 263
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