All our solutions are customizable.

We tailor our solutions to suit our client needs and add unique value to their Customer experience, whilst ensuring we control cost, quality, and timeliness at every touchpoint.

Motor Assessing

Bespoke models supported by our expertise in all facets of assessing and repair management services. Motor loss assessing is at the core of Tapanda solutions, whether it be pre, mid or post repair assessment. From passenger, heavy motor, motorbikes as well as significant expertise in exotic and prestige vehicles our assessing philosophy is simple; “We achieve a true cost of repairs, of the highest quality in a timely manner”. Our solutions are adaptable combining assessing practices with advanced technology enabling us to control and validate the true cost of repairs.

Repair Management

We will manage this complex process for you. From initial customer contact, booking the vehicle for repairs to ensuring that the estimated completion dates set, are met. We will identify potential delays and engage with suppliers and repairers, giving you peace of mind that any delays are managed correctly. Tapanda has several strategies to reduce off road times, helping to get your customer back in their car and on the road as fast as possible.

Third Party Management

The correct management of Not At Fault third parties are Tapanda's strength. We have extensive experience establishing both proactive and third party direct programs, managing all aspects of the repair process. We have a collaborative approach, working with both Insurers and repairers on achieving the best outcome possible. Tapanda offers a seamless service that minimises the friction, cycle times and cost of third parties claiming directly from the insurer using their choice of repairer.

Hire Car Management

Hire cars are a large and in some instances the main contributor of the overall claims cost. This has and continues to be an enormous issues for Insurers and one of the main reasons they engage us. At Tapanda, we have numerous models and strategies to assist with controlling cost and service for hire and credit hire cars. Our ability to influence a positive result through the establishment of repairer relationships is evident through our ongoing success of this program. Reach out to explore this further in more detail.


Tapanda provides bespoke reports and advanced data analytics. Our expertise in interactive visualisation allows us to develop ad-hoc dashboards for the Insurers, which are easy to interpret and dissect, providing meaningful business and performance insights. Our reporting is of an exceptional standard compared with competitors, and we can guarantee our dashboards are an effective tool enabling informed data-driven decision-making. Our aim is to understand more about this service than you do, and we do this by transforming data into coherent, visually immersive, and interactive insights through Power BI.

Repair Network Management

Tapanda provides unique repair network management services. Whether you require the establishment of a new network or management of your existing, we can assist your business with cost and service control and oversight. We have a dedicated team supported by technology solutions that guarantees successful outcomes. Our comprehensive understanding of the repair industry and our extensive experience in dealing with repairers nationally, will result in the desired result.

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    Tapanda represents completeness. We help by managing one or all pain points, enabling you to support your business and customer.